Subject: Issue with order #6637741334
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Dec 2019 20:13:49 -0700 (MST)

Hi Team, 

​With reference to ticket # 240045 
order #6637741334 

order was placed on Jun 28, 2019 , And as per hybris the order is delivered on Nov 05, 2019 . However customer claiming that she has not recived the order, and we are not able to track the consignment as there is no courier partner mentioned on hubris. We have escalated to warehouse to check and update us with proof of delivery but we are not got any reply. 
Kindly check and do the needful 

This case is pending since 10 Nov 2019 

Regards, 
​Fauzan