Subject: Late shipping Order #6450170187
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Dec 2019 19:14:17 -0700 (MST)

Hi Team, 

With reference to ticket # 235412 
COD Order # 6450170187 

The order was placed on Nov 5, 2019. one item is shipped but not delivered yet ( 161717005 - - Juniors Challenger Car Seat ) and one is available for partial cancellation ( 161717006 - - Juniors Challenger Car Seat ). We have escalated this issue to relevant team many times but no response from there side. 
Kindly check and update us what should we do in this case. 

This case is pending since 8 Nov 2019 

Regards, 
Fauzan