Subject: Missing order #6449005889
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Dec 2019 17:14:29 -0700 (MST)

Hi Team, 

With reference to ticket # 227910 
Order # 6449005889 

As per hybris the order was placed on Oct 24, 2019 . and delivered on Nov 01, 2019 . Customer emailed us on Nov 04, 2019 . that he has not recived the order, However we have escalated many times to warehouse to update us about the delivery proof but we are not getting any reply. Also on hybris there is carrier mentioned. 
Kindly check and do the needful. 

This case is pending since Nov 04, 2019. 

Regards, 
Fauzan