Subject: Ticket Assigned - Conversation with Mylene dela Cruz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Dec 2019 19:07:27 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mylene dela Cruz Mylene dela Cruz                    hi           10:45 PM, 02nd Dec                     Mylene dela Cruz                    since yesterday, i have a problem with the delivery           10:46 PM, 02nd Dec                     Mylene dela Cruz                    last night they came 9pm, tonight it is past 9pm and they havent arrive yet           10:46 PM, 02nd Dec                     Mylene dela Cruz                    cant they make the delivery during daytime?           10:47 PM, 02nd Dec                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:50 PM, 02nd Dec                     Mylene dela Cruz                    is there any solution for my complain?           10:52 PM, 02nd Dec                   Fauzan                   We sincerely apologize for the inconvenience           10:54 PM, 02nd Dec                   Fauzan                   can you please share the order number           10:54 PM, 02nd Dec                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:58 PM, 02nd Dec                     Mylene dela Cruz                    6454656906           10:59 PM, 02nd Dec                     Mylene dela Cruz                    please do the delivery during daytime           11:00 PM, 02nd Dec                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:01 PM, 02nd Dec                     Mylene dela Cruz                    ok, hopefully that wont take long time           11:02 PM, 02nd Dec                   Fauzan                   Thank you for holding up            11:03 PM, 02nd Dec                   Fauzan                   we will raise a request to our delivery partner to deliver the order on daytime and as soon as possible           11:04 PM, 02nd Dec                     Mylene dela Cruz                    noted. thank you for your help           11:04 PM, 02nd Dec                   Fauzan                   Is there anything else I can help you with?            11:06 PM, 02nd Dec                     Mylene dela Cruz                    that’s all           11:06 PM, 02nd Dec                     Mylene dela Cruz                    thank you           11:06 PM, 02nd Dec                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           11:07 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/305330