Subject: [JIRA] Sudhanshu Gandhi mentioned you on REL-74340
From: "Sudhanshu Gandhi (Jira)" <[email-masked]>
To: "fauzan musalman" <[email-masked]>
Date: Mon, 02 Dec 2019 08:05:27 +0000

Sudhanshu Gandhi *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-74340 customer not recived the voucher #6451155084 

Sudhanshu Gandhi *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYjM1ZTg2YjlmNDYyNDNkNTk1MGZmOGYzODNlZjc0ZTAiLCJwIjoiaiJ9 )

/

REL-74340 ( https://landmark.atlassian.net/browse/REL-74340?atlOrigin=eyJpIjoiYjM1ZTg2YjlmNDYyNDNkNTk1MGZmOGYzODNlZjc0ZTAiLCJwIjoiaiJ9 )

customer not recived the voucher #6451155084 ( https://landmark.atlassian.net/browse/REL-74340?atlOrigin=eyJpIjoiYjM1ZTg2YjlmNDYyNDNkNTk1MGZmOGYzODNlZjc0ZTAiLCJwIjoiaiJ9 )
Sudhanshu Gandhi 12:05 PM GST

Hi fauzan musalman ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d394818c2db730c59b28e77 )

As I can see the order status is still In Progress so that the customer has not received.
( https://landmark.atlassian.net/secure/attachment/359933/359933_screenshot-1.png )
And this issue has to be resolved systematically and it was communicated by higher management that we shouldn’t be updating the status manually. So please convey the same to the customer that the 30 days return eligibility will be applicable from the issue resolution date.Please fill the such order details in the below sheeti instead of creating tickets

https://docs.google.com/spreadsheets/d/1gSmBBrPdiqi2y7YmYDCkpXA6bAVzGZ5ByAFENvde1b4/edit#gid=0

Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe )

View issue ( https://landmark.atlassian.net/browse/REL-74340?atlOrigin=eyJpIjoiYjM1ZTg2YjlmNDYyNDNkNTk1MGZmOGYzODNlZjc0ZTAiLCJwIjoiaiJ9 )

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