Subject: RE: Reissue a voucher
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 2 Dec 2019 06:00:15 +0000

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>,

Send new request to content team to issue new voucher.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, December 02, 2019 3:06 AM
To: Escalations Dxbteam <[email-masked]>
Subject: Reissue a voucher

External email sender, please take precaution.
Hi Team,

With reference to ticket #169796

Customer received incomplet order, However we have given the customer a voucher of SAR 392, and then customer ordered (6454184959) on Nov 27, 2019 using the the voucher and then customer has canceled the order so the voucher is canceled. Now customer contacting us again that the voucher is not working.
Kindly assist us if we can reissue the voucher or not.

Regards,
Fauzan
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