Subject: Late collection tracking #45038103482
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Dec 2019 17:08:11 -0700 (MST)

Hi Team, 

With reference to ticket #222872 
Order # 6445379122 
Tracking # 45038103482 Reference # I24B025 

Customer return request was placed on 24 Sep 2019 , the last update on Aramex website on 29 Sep 2019 that ( Shipment departed origin sorting facility - in transit to destination) . We have escalated to Aramex to update us regarding the tracking number but we are not getting any response. 
Kindly check and do the needful. 

Regards, 
Fauzan