Subject: Reissue a voucher
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Date: Sun, 1 Dec 2019 16:05:53 -0700 (MST)

Hi Team, 

With reference to ticket # 169796 

Customer received incomplet order, However we have given the customer a voucher of SAR 392 , and then customer ordered ( 6454184959 ) on Nov 27, 2019 using the the voucher and then customer has canceled the order so the voucher is canceled. Now customer contacting us again that the voucher is not working. 
Kindly assist us if we can reissue the voucher or not. 

Regards, 
Fauzan