Subject: Fwd: Regarding Ticket No - 261517, no response received
From: Nikhil Bishnoi <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 29 Nov 2019 20:09:08 -0700 (MST)

Dear Team, 

Customer have chased us on Nov 28 as well. 

Regards, 
Nikhil. 

From: "Mohd Imran" <[email-masked]> 
To: "Ramesh Gottimukkala" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, 25 November, 2019 14:29:00 
Subject: RE: Regarding Ticket No - 261517, no response received 

Hi [ mailto:[email-masked] | 
@Sagaya Suresh Kumar ] [ mailto:[email-masked] | 
@Suvadeep Saha ] [ mailto:[email-masked] | 
@Ramesh Gottimukkala ] , 

Kindly get this product shipped on priority, customer chasing us badly. 

Regards 

Imran 

From: Seeta Seeta <[email-masked]> 
Sent: Sunday, November 24, 2019 11:43 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Nikhil Bishnoi <[email-masked]> 
Subject: Regarding Ticket No - 261517, no response received 

External email sender, please take precaution. 

Hi Team, 

The below case customer placed the order on 15 Nov and till now the order status is ready to shipped and agent has already escalated the case to concern team but there's no revert from them. 

Can you please check and assist us on this case as customer is constantly chasing us for the order. 

Waiting for your response. 

Regards, 

Seeta Kunwar 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 25, 2019 12:23:35 AM 
Subject: Regarding Ticket No - 261517, no response received 

Dear Seeta, 

Regarding Ticket No - 261517, case escalated on 21st Nov but no response.... 

Again escalated on 24th Nov. 

Customer order 6451508243 was placed on 15th Nov and status is showing as Ready to Shipped. 

Kindly advise. 

Regards, 

Nikhil. 

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