Subject: Re: Update the order status for order id - 6453527501 and ticket id - 291431
From: Seeta Seeta <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 29 Nov 2019 10:50:50 -0700 (MST)

Hi Manish, 

As per customer email the item is damaged and current status for the order is showing ready to shipped. So you need to 1st update the status as delivered and after that suggest customer to return the item as there's no exchange policy in centrepoint. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, November 29, 2019 3:44:28 PM 
Subject: Update the order status for order id - 6453527501 and ticket id - 291431 

Hi Team, 

Kindly help us to update the order status for order id - 6453527501 as customer received the damaged item (160914604 - - Textured Sweater with Round Neck and Long Sleeves) and we are unable to raise the return request for the same. 

Regards, 
Manish