Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Nov 2019 13:48:55 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div><div dir="auto">Good afternoon. </div></div>
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<div dir="auto"> The amount that you have said was already refunded to my account but I have one more item that was not being shipped to me under this order number also, the owen lace sneakers color red that has an amount of 40SR. please do recheck it again..</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Centrepoint</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Fri, 29 Nov 2019 at 4:26 AM<br>Subject: Re: [#245225] - Re: Your partial cancellation has been processed<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">Hi Sitti,</div>
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<div dir="ltr">Thank you for reaching out to us and apologies for the delay in response.<br><br>We can see that your order # 6449896417 has been partially cancelled on 03/11/19 and a refund of amount SAR 39.00 has been credited to the payment method used to make the order on 03/11/19 from our side.</div>
<div dir="ltr">If you still are not able to see the refund in your card, please get back to us and provide us with a screenshot of the bank statement for the account which was used to pay for the order.<br><br>Thank you for the patience and understanding. Please reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/245225