Subject: Order Pending
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 28 Nov 2019 23:27:00 -0700 (MST)

Hi Team, 

With reference to the order number: 6447220204 

This order was placed on Oct 3, 2019 and part of this order was delivered successfully via Aramex. The other part is sent via LMG. There is no update since Nov 20, 2019 on LMG tracking and the status is not showing NDR either. We have escalated this multiple times as per the matrix however, not getting replies on the same. This case is pending since over a month, please help us close this case. 

Thank you for your help! 

Regards, 
Apoorv