Subject: C&C order need to be cancelled
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Date: Thu, 28 Nov 2019 16:07:19 -0700 (MST)

Hi Team, 

With reference to ticket # 230013 
C&C Order # 6449450226 

The order was placed on Oct 29, 2019 . the status of the consignment still ready to ship we have escalated several times to WH team to deliver the order on the time but they are just looping without resolution for the case. However customer want to cancel the order and get his money back. 
Kindly check and update us. 

Regards, 
Fauzan