Subject: Checking on validation cancelled
From: Noor Alkatib <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 27 Nov 2019 22:38:59 -0700 (MST)

Hi Team, 

With reference to order number 6449338625 with ticket number #284503 the customer is claiming that as shown in the picture attached of a brief statement indicating that the amount will not be returned from Center Point to Alinma account 
Center Point account in the name of Hessa Ibrahim and mobile number 055501997 
The amount withdrawn by Center Point is SAR 255 and is not returned to her account 
And the hybris is showing that the payment transaction captured after that rejected . 
Note: I attached a picture of the hybris showing that. Kindly check on this and do the needful. 
Thank you for your help. 

Regards, 
Noor