Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 27 Nov 2019 09:59:42 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             01:49 PM, 27th Nov                     User                    Hi           01:50 PM, 27th Nov                     User                    i ordered two shoes 1 shoe you cancel           01:50 PM, 27th Nov                     User                    plz tell me when u refund my amount on my card           01:50 PM, 27th Nov                     User                    Order # 9761584953           01:51 PM, 27th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           01:54 PM, 27th Nov                   Fauzan                   the refund has been done from our end on 23 Nov and it may take 4 to 15 working days to reflect at your account as per your bank norms           01:55 PM, 27th Nov                   Fauzan                   Is there anything else I can help you with?            01:56 PM, 27th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:59 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/283755