Subject: Ticket Assigned - Conversation with Galloping Birdie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 Nov 2019 06:06:44 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Birdie Galloping  Birdie                    Hi           09:45 AM, 27th Nov                     Galloping  Birdie                    What is the problem with shukran card I have purchased many times from babyshop but No points were added           09:46 AM, 27th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           09:46 AM, 27th Nov                   Fauzan                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            09:46 AM, 27th Nov                     Galloping  Birdie                    But are the points are being added?           09:48 AM, 27th Nov                   Fauzan                   yes if the card already linked the point will be addes           09:51 AM, 27th Nov                   Fauzan                   added           09:51 AM, 27th Nov                     Galloping  Birdie                    It is           09:51 AM, 27th Nov                     Galloping  Birdie                    Thanks           09:51 AM, 27th Nov                     Galloping  Birdie                             09:52 AM, 27th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           09:52 AM, 27th Nov                     Galloping  Birdie                    Please would i find this item in any of babyshop stores           09:52 AM, 27th Nov                     Galloping  Birdie                    Not online           09:52 AM, 27th Nov                   Fauzan                   we are sorry we so not have the product availability at store           09:53 AM, 27th Nov                     Galloping  Birdie                    Ok that is ok. I tried to find the measurement of this product but didnt find it in the description           09:54 AM, 27th Nov                     Galloping  Birdie                    Is it possible for you to find it?           09:54 AM, 27th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:54 AM, 27th Nov                     Galloping  Birdie                    Ok take your time           09:55 AM, 27th Nov                   Fauzan                   Thank you for holding up            09:56 AM, 27th Nov                   Fauzan                   as there is dimension on the page of the product we will raise a request to our relevant team to update us and will update you on your email           09:57 AM, 27th Nov                   Fauzan                   can you please share your email address           09:57 AM, 27th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:00 AM, 27th Nov                     Galloping  Birdie                    Yes           10:01 AM, 27th Nov                     Galloping  Birdie                    [email-masked]           10:02 AM, 27th Nov                     Galloping  Birdie                    Thanks a lot           10:02 AM, 27th Nov                   Fauzan                   we will update you as soon as possible           10:02 AM, 27th Nov                     Galloping  Birdie                    Thanks a lot           10:02 AM, 27th Nov                   Fauzan                   Is there anything else I can help you with?            10:03 AM, 27th Nov                   Fauzan                   كان من دواعي سروري مساعدتكم.            10:06 AM, 27th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:06 AM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/282958