Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 Nov 2019 08:44:19 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi good afternoon           12:29 PM, 26th Nov                     User                    i would like to follow up my recent order online           12:32 PM, 26th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:37 PM, 26th Nov                   Fauzan                   can you please share the order number           12:37 PM, 26th Nov                     User                    9761837692           12:38 PM, 26th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:38 PM, 26th Nov                     User                    okay           12:39 PM, 26th Nov                   Fauzan                   we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection           12:39 PM, 26th Nov                   Fauzan                   and you order us under shipping to store and it will be ready within 2-3 days           12:40 PM, 26th Nov                   Fauzan                   Is there anything else I can help you with?            12:40 PM, 26th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           12:43 PM, 26th Nov                     User                    so it is still under process           12:43 PM, 26th Nov                     User                    ok noted           12:43 PM, 26th Nov                     User                    thank you very much           12:43 PM, 26th Nov                   Fauzan                   Is there anything else I can help you with?            12:43 PM, 26th Nov                     User                    no more. that's all           12:44 PM, 26th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:44 PM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/279352