Subject: Re: Arabic Language Test - Md Moniruzzaman Mandal
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 25 Nov 2019 23:15:18 -0700 (MST)

Hi, 

The last answer is copy, rating the candidate for first two answer 3 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Tuesday, 26 November, 2019 11:05:48 
Subject: Fwd: Arabic Language Test - Md Moniruzzaman Mandal 

Hi team, 

Please evaluate the test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Md Moniruzzaman Mandal 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If there is any alternative option for me from Pizza Hut, I will follow that, Otherwise I will correct the address anyhow and will solve the problem as soon as possible 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Md Moniruzzaman from Subarnapur, Chakla, Deganga, North 24 Pgs, 743424. W B. Graduated and M A in Arabic language and liturature from Aliah University in Kolkata. Now I teach Arabic language and grammar in a Arabic School in W B. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	حينما أزود أى خدمة لزبون يكون مسرورا و مطمئناً في المرة الأولى 
وحينما أزود مرة ثانية لذالك المشتري لموافقههولايكون مطمئناً فقط بل يكون معتمداً مع ذالك علىل 

هذا هو الفرق بينهما 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أولاً عندي استطاعة لهذه الخدمة والثانى أنا لا أحب أن أخدع أى زبون. والثالث إذ جعلت فائدة لأحد سررت سرورا جدا وإذا لم أكن قادرا لها حزنت حزناً شديدا وإذا شغلت في أى شغل أوجبته علىي 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	في البنجال الغربية موضع تاريخي اسمه مرشد آباد يسيطر منه نواب مرشد كليكان و سيراج الدولة و فيها قصر شامخ اسمه &quot; هزار جواري&quot; و فيه مئة أبواب وهى كبيرة و واسعة شاهدتها مع زملائ قبل سنة واحدة وتلك المدينة مشتملة بأمور تاريخية و من أهمها &quot; المسجد الكاترا و&quot; إمام بارة &quot; وفي مرشد آباد مقابرة كثيرة للحكام الكثيرين للزمن المغل وهي محاطة بعديد كثير من المناظر الحسينة و مشتملة بمتحف شاهدت بعضها و أحب مشاهدها مع زملائي الجامعية مرة ثانية