Subject: Ticket Assigned - Conversation with User
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 26 Nov 2019 04:55:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    not able to link my shukran           08:40 AM, 26th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:42 AM, 26th Nov                   Fauzan                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            08:42 AM, 26th Nov                     User                    it isn't linked toonline account           08:43 AM, 26th Nov                     User                    how can i get the points on the items i have already placed order           08:43 AM, 26th Nov                   Fauzan                   we are sorry due to the  upgradation, the point can not add           08:47 AM, 26th Nov                   Fauzan                   Is there anything else I can help you with?            08:49 AM, 26th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:52 AM, 26th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:54 AM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/278728