Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 26 Nov 2019 04:41:48 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi. My order hasn’t come yet.           08:13 AM, 26th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:14 AM, 26th Nov                     User                    It was supposed to be home delivery           08:14 AM, 26th Nov                     User                    My order hasn’t come yet           08:14 AM, 26th Nov                     User                    Anyone there           08:16 AM, 26th Nov                   Fauzan                   can you please share the order number           08:17 AM, 26th Nov                     User                    One moment           08:19 AM, 26th Nov                     User                    6452284425           08:20 AM, 26th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:24 AM, 26th Nov                     User                    Sure           08:28 AM, 26th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:28 AM, 26th Nov                   Fauzan                   Thank you for holding up            08:29 AM, 26th Nov                     User                    Yea           08:29 AM, 26th Nov                   Fauzan                   the order is under delivery with our delivery partner and it will be delivered within 2-3 dayx           08:30 AM, 26th Nov                     User                    Ok thanks. But why so long this time. It usually arrives within 5 to 6 days maximum           08:32 AM, 26th Nov                   Fauzan                   we are sorry for the delay due to the current sale of white Wednesday there the delivery time is 5 to 7 days           08:35 AM, 26th Nov                   Fauzan                   Is there anything else I can help you with?            08:35 AM, 26th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:38 AM, 26th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:41 AM, 26th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/278706