Subject: Ticket Assigned - Conversation with veera
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 11:11:35 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with veera veera                    hi           02:48 PM, 25th Nov                   Bot                   Please enter your name.           02:48 PM, 25th Nov                     veera                    veera           02:48 PM, 25th Nov                   Bot                   Hi Veera,what do you need help with?           02:48 PM, 25th Nov                     veera                    Would you like to connect with our Agent           02:49 PM, 25th Nov                   Bot                   Please enter your email           02:49 PM, 25th Nov                     veera                    [email-masked]           02:49 PM, 25th Nov                   Bot                   Please enter your number           02:49 PM, 25th Nov                     veera                    0557312656           02:49 PM, 25th Nov                   Bot                   Please wait while we transfer you to an agent           02:49 PM, 25th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           03:01 PM, 25th Nov                   Fauzan                   sorry for late response           03:02 PM, 25th Nov                   Fauzan                   how may i help you           03:02 PM, 25th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           03:06 PM, 25th Nov                     veera                    is there any issue on my sukhran cards           03:08 PM, 25th Nov                     veera                    due to am unable to claim my points           03:08 PM, 25th Nov                     veera                    recent my online transactions           03:09 PM, 25th Nov                   Fauzan                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            03:09 PM, 25th Nov                     veera                    well noted.. thanks           03:10 PM, 25th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           03:11 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/276251