Subject: New Reply Received - Re: شكرًا لاستلام طلبك
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 11:04:43 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: شكرًا لاستلام طلبك  Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style="color:#1F497D">Dear Abhilash Bhai,</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Below said trail mail order has collected by customer on 26<sup>th</sup> of November.</span></div>
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<div class="MsoNormal"><span style="color:#1F497D">Please find the below attached details for your reference.</span></div>
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<span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:#1F4E79'>Thanks &amp; Regards,</span><span style='font-family:"Times New Roman",serif;color:black'>
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<div class="MsoNormal"><span style='font-family:"Times New Roman",serif;color:black'>Ramzeen</span></div>
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<span style='font-family:"Times New Roman",serif;color:black'>S</span><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#767171'>tore Manager ,</span></b><span style='font-size:14.0pt;font-family:"Times New Roman",serif;color:#1F4E79'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#767171'>Max Heera, Western Region KSA,</span></b></div>
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<b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#777777'>Mobile</span></b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#777777'>:
</span><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#767171'>+966 567547433</span></b>
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<b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#767171'>IP No:7548</span></b><span style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#1F497D'><br>
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</span><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#1F497D'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style='font-size:9.0pt;font-family:"Times New Roman",serif;color:#767171'></span></b>
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<div class="MsoNormal"><b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#777777'>Jeddah 21436 l Saudi Arabia</span></b></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:black;text-decoration:none'><img width="192" height="44" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2NjE5NjYwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.59SMnz2UmXSKUq0inyJ4qB6WcxK3dIWWgdY7hQEPD2Q" alt="cid:[email-masked]"></span></a><span style="color:#1F497D"></span>
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<div>From: Abhilash Kuttalam <br>
<b>Sent:</b> Monday, November 25, 2019 1:00 PM<br>
<b>To:</b> Max Heera<br>
<b>Cc:</b> Escalations Dxbteam; Max; Alghamdi Mohammed; Lokesh Joshi; Hussam Fahim<br>
<b>Subject:</b> RE: [#245187] - 6450541156 Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شكرًا لاستلام طلبك</span>
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<div class="MsoNormal">Dear Ramzee,</div>
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<div class="MsoNormal">Could you please check if this parcel is still available at the store?</div>
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<div class="MsoNormal">Kindly update me asap as this is a customer complaint. </div>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Thanks and Regards,</span></b><br>
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<b><span style="font-size:10.0pt">Abhilash Kuttalam</span></b><br>
<b><span style="font-size:10.0pt">Max Fashion</span></b> </div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Riyadh Gallery Mall, Gate No. 1A, 3<sup>rd</sup> Floor,</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt">Kingdom of Saudi Arabia</span></b></div>
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<b><span style="font-size:10.0pt">Phone – 0112078292 (Extn 3512)</span></b><br>
<b><span style="font-size:10.0pt">Mob: +966 540 235 455 / +966 596 205 502</span></b><br>
<b><span style="font-size:10.0pt">URL: </span></b><a href="http://www.landmarkgroup.com/" rel="noreferrer"><b><span style="font-size:10.0pt;color:blue">www.landmarkgroup.com</span></b></a>
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<div class="MsoNormal"><span style="font-size:9.0pt">I know Jiu Jitsu, Kung Fu and 26 other dangerous words.
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, November 25, 2019 11:08 AM<br>
<b>To:</b> Alghamdi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#245187] - Re: <span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
شكرًا لاستلام طلبك</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to order ID: <strong><span style="font-family:-apple-system">6450541156</span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer claiming that he has not collected the order. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Can you please check and update us with proof of collection.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Fauzan</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">245187:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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