Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 10:48:32 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    pls link my shukran at +96650908150           02:22 PM, 25th Nov                     User                    to accunt at [email-masked]           02:22 PM, 25th Nov                     User                    +966530908150           02:23 PM, 25th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:28 PM, 25th Nov                   Fauzan                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            02:29 PM, 25th Nov                     User                    when can it be done?           02:29 PM, 25th Nov                   Fauzan                   we are working on it and it will be solved as soon as possible           02:30 PM, 25th Nov                     User                    so my account will be updated or i have to do it again           02:31 PM, 25th Nov                   Fauzan                   are your account is linked           02:31 PM, 25th Nov                     User                    my account to be linked with shukran @ +966530908150           02:32 PM, 25th Nov                   Fauzan                   you have to change the email and phone number of shukran as it is on our account           02:33 PM, 25th Nov                   Fauzan                   then you will be able to link           02:33 PM, 25th Nov                     User                    see i have shukran @ +966 530908150           02:34 PM, 25th Nov                     User                    and my email id is [email-masked]           02:34 PM, 25th Nov                   Fauzan                   sorry as per this there is no card shukran card linked           02:40 PM, 25th Nov                     User                    it is not .....thats y i want to link it now           02:41 PM, 25th Nov                   Fauzan                   currently due to system upgradation, you will not be able to Link and Pay through your Shukran card.           02:42 PM, 25th Nov                   Fauzan                   Is there anything else I can help you with?            02:44 PM, 25th Nov                     User                    so when the system get upgraded pls do the link           02:44 PM, 25th Nov                   Fauzan                   we are working on and it will be solved as soon as possible           02:45 PM, 25th Nov                   Fauzan                   Is there anything else I can help you with?            02:46 PM, 25th Nov                     User                    pls do that only...thanx           02:47 PM, 25th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           02:48 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/276181