Subject: Ticket Assigned - Conversation with Guest
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 10:07:18 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    I requested return items.. It was not picked up..           01:56 PM, 25th Nov                     Guest                    The previous customer services representative told me to contact aramex for rescheduling return process... But later I saw that the package was sent through fetchr           01:58 PM, 25th Nov                     Guest                    So who should I be contacting... U guys or fetchr           01:58 PM, 25th Nov                   Fauzan                   can you please share the order number           01:59 PM, 25th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           02:01 PM, 25th Nov                     Guest                    9760812574 from babyshop           02:02 PM, 25th Nov                     Guest                    9760794579 from max           02:02 PM, 25th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:03 PM, 25th Nov                     Guest                    Yes           02:04 PM, 25th Nov                   Fauzan                   we are really sorry for the inconvenience            02:04 PM, 25th Nov                   Fauzan                   we will, raise a request to our relevant team to arrange a collection as soon as possible           02:05 PM, 25th Nov                     Guest                    Please           02:05 PM, 25th Nov                     Guest                    Thanks           02:05 PM, 25th Nov                   Fauzan                   can you please share your email address           02:06 PM, 25th Nov                     Guest                    [email-masked]           02:06 PM, 25th Nov                     Guest                    P in small letter           02:06 PM, 25th Nov                   Fauzan                   we will update you on email           02:06 PM, 25th Nov                     Guest                    Done. Thanks a lot.           02:07 PM, 25th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           02:07 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/276041