Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Nov 2019 09:00:09 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           12:49 PM, 25th Nov                     User                    i could not able to add my shukran to my account           12:50 PM, 25th Nov                     User                    email: [email-masked]           12:50 PM, 25th Nov                     User                    Shukran           12:50 PM, 25th Nov                     User                    1800000274791464           12:50 PM, 25th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:51 PM, 25th Nov                   Fauzan                   We Apologies for the inconvenience caused.

Please note due to system upgradation, you will not be able to Link and Pay through your Shukran card. However, you will be earning the Shukran points if your card is already linked.

Please note this is a temporary issue and we are trying our best to rectify it.            12:51 PM, 25th Nov                     User                    no a new story           12:52 PM, 25th Nov                     User                    i have already lost my shukran last year for same old story           12:52 PM, 25th Nov                     User                    against purchase of 900 aed           12:52 PM, 25th Nov                     User                    never credited           12:52 PM, 25th Nov                   Fauzan                   we are really sorry for the inconvenience            12:54 PM, 25th Nov                   Fauzan                   there is upgradation on shukran so we can not link the card these time           12:56 PM, 25th Nov                   Fauzan                   Is there anything else I can help you with?            12:57 PM, 25th Nov                     User                    oh no, you served best as other representative           12:57 PM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/275816