Subject: Chat Handling
From: Seeta Seeta <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abdelkrim Allel <[email-masked]>
Date: Sun, 24 Nov 2019 12:18:57 -0700 (MST)

Hi All, 

Today i was chatting with the Jordan team regarding the careem voucher concern and they are too good with their chat abilities, I know this will be hectic but if possible than take a small session with the all the team and brief them how to handle the chats along with some soft-skills. 

I have attached all the chat screenshot in attachment for reference. 

Regards, 
Seeta Kunwar