Subject: FW: WWD Item Issue
From: Malik Ismail <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Shameer Checku <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Date: Sun, 24 Nov 2019 12:56:08 +0000

Hi @Sachin Maheshwari<mailto:[email-masked]>,

Please advise on below case.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Sunday, November 24, 2019 10:39 AM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: WWD Item Issue

External email sender, please take precaution.
Hi Malik,

With reference to the order number: 9753822997
Item ID: 156375965 - Emma 2-Door Wardrobe
158399969 - - Giggles Baby Bed

Customer placed this order on Aug 25, 2019 and received it on Nov 12, 2019. Customer is reporting that he has noticed damage/scratches on the item after assembly and is also reporting an issue with door of this item - there is a problem cx is facing when closing the door. Regarding the cot, the issue is that there is a staple/nail on the Base of the cot. Attached are the images customer has shared regarding the same.

The total value of the order is AED 2442.

Please look into this and advise. Thank you.

Regards,
Babyshop Support Team
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