Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Nov 2019 12:24:51 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           04:10 PM, 24th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           04:11 PM, 24th Nov                     User                    just a question that i collected the orders today monring and i already received confirmation email for thank you of collection. so can i return the products today?           04:11 PM, 24th Nov                     User                    6452490704           04:11 PM, 24th Nov                     User                    6452369682           04:12 PM, 24th Nov                     User                    6452559701           04:12 PM, 24th Nov                     User                    6452445953           04:12 PM, 24th Nov                     User                    there r 4 orders i collected today so can i refund it today evening ? or after 24 hours are necessary           04:13 PM, 24th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           04:13 PM, 24th Nov                   Fauzan                   Thank you for holding up            04:14 PM, 24th Nov                   Fauzan                   you can refund it today           04:14 PM, 24th Nov                   Fauzan                   Is there anything else I can help you with?            04:15 PM, 24th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           04:17 PM, 24th Nov                     User                    one min           04:18 PM, 24th Nov                     User                    your agent told me that come only after 24 hours           04:18 PM, 24th Nov                     User                    even i have received collection intimation email           04:19 PM, 24th Nov                   Fauzan                   due to some time the order status take 24 hours to get updated           04:21 PM, 24th Nov                     User                    but in my case?           04:21 PM, 24th Nov                     User                    in my case i can go today right?           04:22 PM, 24th Nov                   Fauzan                   yes you can go and return           04:23 PM, 24th Nov                     User                    ok           04:24 PM, 24th Nov                     User                    thx           04:24 PM, 24th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           04:24 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/272878