Subject: RE: Open Tickets
From: Jessie Caparas <[email-masked]>
To: Malik Ismail <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Sun, 24 Nov 2019 10:39:58 +0000

Hi All,

Check the below count of all open and waiting on 3rd party tickets. Great efforts everyone!

Please continue to push the agents to close and resolve as many tickets as they can.

OPEN TICKETS:

Row Labels
Count of Ticket ID
Abdel Moneim
54
Abdelkrim karim Allel
14
Abhishek Bargaonkar
52
Abhishek Sisodia
51
Ahmad Daher
13
Algaili Abdelbagee Ahmed
70
Ammar Ali
60
Apoorv Joshi
67
Asjad Hussain
49
Ezzaldeen Mahyoub
49
Fauzan Musalman
122
Ghazi Mohammed ahmed
35
Hamada Ali
51
Hussein Ahmed
2
Inamuddin inamuddin
66
Mahdi Basheer Hasan
28
Manish Kumar
85
Mhd Obiedo
59
Mohammad Amir
29
Mohammad shafeeque
29
Mohammad Tawfik Ali Naji Musaed
89
Musaab Hussein Al- Anesi
78
Nikhil Bishnoi
47
nitesh singh
89
No Agent
3
Noor Alkatib
35
Piyush Mani
42
Rehan Khan
46
Seeta Kunwar
3
Shakeeb Arsalan
91
Sharf Ali Mohammed Alkebsi
89
Shivani Rani
46
Syed Ataullah
67
Grand Total
1710

WAITING ON 3rd PARTY TICKETS:

Row Labels
Count of Ticket ID
Abdel Moneim
26
Abdelkrim karim Allel
7
Abhishek Bargaonkar
26
Abhishek Sisodia
6
Ahmad Daher
3
Algaili Abdelbagee Ahmed
42
Ammar Ali
33
Apoorv Joshi
30
Asjad Hussain
22
Ezzaldeen Mahyoub
7
Fauzan Musalman
51
Ghazi Mohammed ahmed
8
Hamada Ali
28
Hussein Ahmed
2
Inamuddin inamuddin
26
Mahdi Basheer Hasan
2
Manish Kumar
45
Mhd Obiedo
15
Mohammad Amir
2
Mohammad shafeeque
15
Mohammad Tawfik Ali Naji Musaed
22
Musaab Hussein Al- Anesi
17
Nikhil Bishnoi
20
nitesh singh
60
No Agent
3
Noor Alkatib
23
Piyush Mani
23
Rehan Khan
29
Shakeeb Arsalan
77
Sharf Ali Mohammed Alkebsi
65
Shivani Rani
26
Syed Ataullah
26
Grand Total
787

WAITING ON CUSTOMER TICKETS:

Row Labels
Count of Ticket ID
Abdel Moneim
14
Abdelkrim karim Allel
3
Abhishek Bargaonkar
11
Abhishek Sisodia
22
Algaili Abdelbagee Ahmed
13
Ammar Ali
7
Apoorv Joshi
1
Asjad Hussain
18
Ezzaldeen Mahyoub
4
Fauzan Musalman
1
Ghazi Mohammed ahmed
8
Hamada Ali
13
Inamuddin inamuddin
1
Mahdi Basheer Hasan
1
Manish Kumar
27
Mhd Obiedo
14
Mohammad Amir
3
Mohammad shafeeque
11
Musaab Hussein Al- Anesi
42
Nikhil Bishnoi
12
nitesh singh
18
Noor Alkatib
11
Piyush Mani
10
Rehan Khan
10
Shakeeb Arsalan
5
Shivani Rani
5
Syed Ataullah
9
Grand Total
294

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Malik Ismail
Sent: Saturday, November 23, 2019 11:29 AM
To: Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Open Tickets

Hi @Urvika Chaudhary<mailto:[email-masked]>,

PFA

Malik Ismail
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