Subject: WWD Item Issue
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 23 Nov 2019 23:39:19 -0700 (MST)

Hi Malik, 

With reference to the order number: 9753822997 
Item ID: 156375965 - Emma 2-Door Wardrobe 
158399969 - - Giggles Baby Bed 

Customer placed this order on Aug 25, 2019 and received it on Nov 12, 2019. Customer is reporting that he has noticed damage/scratches on the item after assembly and is also reporting an issue with door of this item - there is a problem cx is facing when closing the door. Regarding the cot, the issue is that there is a staple/nail on the Base of the cot. Attached are the images customer has shared regarding the same. 

The total value of the order is AED 2442. 

Please look into this and advise. Thank you. 

Regards, 
Babyshop Support Team