Subject: C&C Order Issue
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 23 Nov 2019 22:55:26 -0700 (MST)

Hi Malik, 

With reference to the ticket ID: 203946 
Order number: 6447773989 

This order was placed on Oct 10, 2019 and is showing pickup completed. Customer reported to us that he never picked up the order and we escalated this to WH and C&C Store team regarding the same. This was later escalated further by Jessie to Qazi as well to work on it however, we are receiving no response regarding the same. It has been 45 days now and the customer is asking whether to provide a resolution within today or refund her money. 

Please look into this and advise. Thank You. 

Regards, 
Apoorv