Subject: RE: SMSA Issue
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sanjana Suresh <[email-masked]>, K Nayan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 23 Nov 2019 11:58:54 +0000

Hi @K Nayan<mailto:[email-masked]> @Sanjana Suresh<mailto:[email-masked]> ,

Please have look and advise.

It’s repeated issue with SMSA.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Saturday, November 23, 2019 3:12 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: SMSA Issue

External email sender, please take precaution.
Hi Malik,

Another case where SMSA is asking the customer to collect the order from their location. When we asked them to arrange a delivery with customer, they are asking us for the address while the address is already given to them when the order was placed with us.

Ticket ID: 241331, Tracking: 290063756095, 290063822738

Please look into this and advise. Thank you.

Regards,
Apoorv
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