Subject: Ticket Assigned - Conversation with Drumming Football
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Nov 2019 04:38:56 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Drumming Football Drumming Football                    Hi, I would like to follow up my orders           08:23 AM, 22nd Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:24 AM, 22nd Nov                     Drumming Football                    Thank you. I would like to confirm if my orders are still in progress. 9761361492           08:25 AM, 22nd Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:25 AM, 22nd Nov                   Fauzan                   Thank you for holding up            08:26 AM, 22nd Nov                   Fauzan                   your order is in progress at warehouse           08:26 AM, 22nd Nov                   Fauzan                   and it will be delivered to you within 2-5 working days           08:26 AM, 22nd Nov                     Drumming Football                    I am worried as I received SMS from you that my payment did not go through with the bank but it was debited as per my bank transaction. I'm afraid orders has been put on hold           08:28 AM, 22nd Nov                   Fauzan                   can you please share the email with us           08:29 AM, 22nd Nov                     Drumming Football                             08:30 AM, 22nd Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:31 AM, 22nd Nov                     Drumming Football                    Because I checked in my order status, only "placed"           08:32 AM, 22nd Nov                   Fauzan                   Thank you for holding up            08:32 AM, 22nd Nov                   Fauzan                   we are really sorry for the inconvenience            08:32 AM, 22nd Nov                   Fauzan                   the order is placed successfully           08:33 AM, 22nd Nov                     Drumming Football                    So it means it will be delivered even I get that message the payment did not go through?           08:34 AM, 22nd Nov                   Fauzan                   yes the message was send by mistake           08:35 AM, 22nd Nov                   Fauzan                   due to some technical glitch           08:36 AM, 22nd Nov                     Drumming Football                    Oh thank goodness :blush:.           08:36 AM, 22nd Nov                   Fauzan                   Is there anything else I can help you with?            08:36 AM, 22nd Nov                     Drumming Football                    I'm so looking forward to receive them. And if things go well, I will order again           08:37 AM, 22nd Nov                     Drumming Football                    Thank you for your assistance. Have a nice day           08:38 AM, 22nd Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           08:38 AM, 22nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/265888