Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 11:46:16 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HI           03:24 PM, 21st Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           03:25 PM, 21st Nov                     User                    i want to set delivery date for my purchased item online           03:26 PM, 21st Nov                     User                    could you please set it on friday tomorrow?           03:27 PM, 21st Nov                     User                    hello?           03:29 PM, 21st Nov                   Fauzan                   For products requiring assembly, you'll be able to schedule the delivery time and date that suits you. At checkout, you can either opt for our super-fast 2-day Express delivery at an additional cost of AED 150 or Scheduled delivery.

For all your other Babyshop products, here's how delivery works.

Orders placed before 12:00 PM on business days, will be delivered the same day to select locations in Dubai, Sharjah and Ajman. You’ll need to pay an additional AED 18 to enjoy Same Day Delivery.

If you place your order before 3:30 PM from Saturday to Thursday, your order will be delivered the next business day. Orders placed after 3:30 PM (and all day Friday) will be delivered in 2-3 business days.

Delivery will take a little longer if it is to one of these areas.           03:30 PM, 21st Nov                   Fauzan                   Is there anything else I can help you with?            03:33 PM, 21st Nov                     User                    okey i already placed my order at 3:22  pm           03:33 PM, 21st Nov                     User                    doe it count for brfore 3:30pm?           03:33 PM, 21st Nov                     User                    meaning i will receive it tomorrow?           03:33 PM, 21st Nov                   Fauzan                   will be delivered the next business day           03:34 PM, 21st Nov                     User                    next business day saturday or sunday?           03:35 PM, 21st Nov                   Fauzan                   on Monday           03:36 PM, 21st Nov                   Fauzan                   sorry on sunday           03:36 PM, 21st Nov                     User                    can i set a time for monday?           03:36 PM, 21st Nov                   Fauzan                   the delivery partner will call you and you can arrange a suitable time for delivery           03:38 PM, 21st Nov                     User                    i ordered small items only but in your website i cannot choose the "click and collect option"           03:38 PM, 21st Nov                     User                    its 14 items mostly clothes           03:39 PM, 21st Nov                   Fauzan                   some items are not eligible for click and collect and you can check that on the product page           03:40 PM, 21st Nov                     User                    where?           03:40 PM, 21st Nov                     User                    could you send me the link           03:40 PM, 21st Nov                     User                    until what time you can deliver?           03:41 PM, 21st Nov                   Fauzan                   once you placed the order it take 2-3 working days           03:42 PM, 21st Nov                     User                    i understand but until what time you can deliver? your timings  for delivery?           03:43 PM, 21st Nov                   Fauzan                   its depends om our delivery partner           03:44 PM, 21st Nov                     User                    thanks           03:45 PM, 21st Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           03:46 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/264029