Subject: FW: Store Complaint - 241736
From: Malik Ismail <[email-masked]>
To: Dominic Arackal <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 21 Nov 2019 11:23:44 +0000

Hi Dominic ,

Please assist to addressed below store complaint to concerned team.

Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, November 21, 2019 3:12 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Store Complaint - 241736

External email sender, please take precaution.
Hi Malik,

With reference to the ticket ID: 241736

Customer purchased items from Splash, City Center Bahrain and reported that after the first wash the color started fading. Please find attached the images customer has shared with us and also customer is requesting for a call on his number. Please find below customer details:

Customer's contact number: +973-35143857

We have escalated as per BH matrix however, we have received no reply for the same.

Please look into this and advise. Thank you.

Regards,
Apoorv
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