Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 09:23:04 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:02 PM, 21st Nov                   Bot                   Hi again!           01:02 PM, 21st Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           01:03 PM, 21st Nov                     User                    I had called your call center regarding an issue with the delivery of items.           01:04 PM, 21st Nov                     User                    two packages were addressed to my address           01:04 PM, 21st Nov                     User                    on package is not what I ordered           01:04 PM, 21st Nov                     User                    so I was asked to take pictures of those items and send it to your email           01:05 PM, 21st Nov                     User                    but I’m not able to do that           01:05 PM, 21st Nov                     User                    will you be able to help Mr. Fauzan           01:05 PM, 21st Nov                     User                    ?           01:05 PM, 21st Nov                     User                    *one package           01:06 PM, 21st Nov                     User                    I mean I can’t find the email ID           01:09 PM, 21st Nov                     User                    I got the email ID           01:11 PM, 21st Nov                     User                    I’m sorry to bother           01:11 PM, 21st Nov                   Fauzan                   can you please share the order nuber           01:15 PM, 21st Nov                   Fauzan                   and the photo the package           01:15 PM, 21st Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           01:19 PM, 21st Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:22 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/263457