Subject: Ticket Assigned - Conversation with samah khrais
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 08:39:32 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samah khrais samah khrais                    Hi , regarding my order number 9761273871 , I bought the 2 laundry hampers based on the offer buy1get1, but I was charged twice for this .           12:22 PM, 21st Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           12:26 PM, 21st Nov                     samah khrais                    Hi fauzan , I was charged twice for buy 1 get 1 products           12:28 PM, 21st Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           12:31 PM, 21st Nov                     samah khrais                    ok           12:31 PM, 21st Nov                   Fauzan                   Thank you for holding up            12:33 PM, 21st Nov                   Fauzan                   as per our records there is offer of buy 1 and get 1 in this item           12:33 PM, 21st Nov                     samah khrais                    yes           12:34 PM, 21st Nov                   Fauzan                   we will raise a request to check and will update you on email           12:36 PM, 21st Nov                     samah khrais                    Ok thanks a lot Fauzan           12:36 PM, 21st Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:37 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/263329