Subject: Ticket Assigned - Conversation with Galloping Notes
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 07:51:03 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Notes Galloping  Notes                    Hi, the steps you described above do not work.           11:32 AM, 21st Nov                     Galloping  Notes                    This is the message that comes: Uh oh, something went wrong.  We're sorry, we're working on getting things back on track. In the meantime, get in touch with us if you need help.           11:32 AM, 21st Nov                   Fauzan                   If the issue persist, we request you to provide us some screenshots of the issue you are facing with the cart so we can further assist you. 
​           11:33 AM, 21st Nov                     Galloping  Notes                             11:33 AM, 21st Nov                     Galloping  Notes                    my Shukran details: Zuzana Minarikova ; 1800000066752065           11:33 AM, 21st Nov                     Galloping  Notes                    For your reference, my recent order number is 9761238032.           11:34 AM, 21st Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:34 AM, 21st Nov                     Galloping  Notes                    sure           11:34 AM, 21st Nov                   Fauzan                   Thank you for holding up            11:39 AM, 21st Nov                   Fauzan                   we are really sorry for the inconvenience           11:39 AM, 21st Nov                   Fauzan                   there is issue and we are working on it to solve it as soon as possible           11:39 AM, 21st Nov                   Fauzan                   Is there anything else I can help you with?            11:43 AM, 21st Nov                     Galloping  Notes                    will you notify me once it is functioning? As you mentioned I need to link the account with in 5 days from my purchase to credit the points. It is now 2 days gone.           11:45 AM, 21st Nov                   Fauzan                   we will try to fix it as soon as possible           11:48 AM, 21st Nov                     Galloping  Notes                    OK           11:50 AM, 21st Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           11:50 AM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/263188