Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 20 Nov 2019 14:42:27 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Uh oh, we are unable to connect to Shukran. Please try again after a few minutes. Sorry!           06:07 PM, 20th Nov                     User                    i always get that when trying to access shukran page           06:07 PM, 20th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:36 PM, 20th Nov                   Fauzan                   To link your Shukran card, please follow the below steps:

1- Log in your account.
2- Go to My account > Shukran > Link your account here.
3- Follow the provided steps on the Webpage
​
We give you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.           06:37 PM, 20th Nov                   Fauzan                   Is there anything else I can help you with?            06:39 PM, 20th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:42 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/261269