Subject: Ticket Assigned - Conversation with amesmeralda217
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Nov 2019 10:57:06 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amesmeralda217 amesmeralda217                    need update on order 6451127111. thnx           02:13 PM, 20th Nov                     amesmeralda217                    need update on order 6451127111           02:26 PM, 20th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           02:36 PM, 20th Nov                     amesmeralda217                    i need update on my order. the babyshop app has no update if my order has been processed and shipped. 6451127111           02:37 PM, 20th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           02:37 PM, 20th Nov                   Fauzan                   Thank you for holding up            02:38 PM, 20th Nov                   Fauzan                   we are sorry for the delay in response           02:38 PM, 20th Nov                   Fauzan                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:38 PM, 20th Nov                     amesmeralda217                    when will my item be delivered? i need it today as stated by your application that it will be delivered today.           02:39 PM, 20th Nov                   Fauzan                   we will update you on your email           02:42 PM, 20th Nov                   Fauzan                   Is there anything else I can help you with?            02:45 PM, 20th Nov                     amesmeralda217                    yes you can help me by delivering my orders at the said date.           02:46 PM, 20th Nov                   Fauzan                   yes it will be delivered with 2-3 working days           02:47 PM, 20th Nov                   Fauzan                   Is there anything else I can help you with?            02:49 PM, 20th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/260493