Subject: New Reply Received - Online Gift Card Reimbursement/ Re Activation.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Nov 2019 14:40:12 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Online Gift Card Reimbursement/ Re Activation.  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">The gift card is not working a screenshot had been sent to Ms. dina. She has promised me a aed 100 voucher on email. So i am waiting for that. Ihope you guys resolve it asap.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Karan Pesswani</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 19 Nov 2019, 5:05 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Karan,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt reply.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience and delay in getting back to you. We have heard back from our team at this time and the amount has been refunded to the Gift Card, please try using the Gift card at this time and let us know if the issue still persists. We will be happy to investigate further.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for your patience and cooperation. Hope this helps and have a great evening!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/221566