Subject: Ticket Assigned - Conversation with Curious Horse
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 19 Nov 2019 08:21:33 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Curious Horse Curious Horse                    I already wrote !  
           11:40 AM, 19th Nov                     Curious Horse                    As if I am talking to myself !           11:41 AM, 19th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:42 AM, 19th Nov                     Curious Horse                    The WORSSSSSTTTTTTT  time to contact an online customer service and unfortunately mr mahdi will be definitely the reason why I will not ever consider ordering from babyshop online and will tell all me friends not too           11:43 AM, 19th Nov                   Fauzan                   we are sorry for the inconvenience  that caused           11:44 AM, 19th Nov                     Curious Horse                    I want to rate the pervious chat with mr mahdi please           11:45 AM, 19th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:46 AM, 19th Nov                     Curious Horse                    sure           11:46 AM, 19th Nov                   Fauzan                   Thank you for holding up            11:48 AM, 19th Nov                   Fauzan                   we are really sorry for the inconvenience           11:48 AM, 19th Nov                   Fauzan                   as per your order is placed on 17 Nov           11:49 AM, 19th Nov                     Curious Horse                    Thank you           11:49 AM, 19th Nov                   Fauzan                   and it is under shipping to the store so it will be available for collection within 1-2 working days           11:49 AM, 19th Nov                     Curious Horse                    I placed it on the 17th and chose collecting it and when I asked after placing and paying the order they said it will take from 2-3 working days and tomorrow is the the third day and I want to speed up the process as I was told to ask for this so I was following up and make sure that I will collect it today or tomorrow not after that because I’m traveling tomorrow night           11:53 AM, 19th Nov                   Fauzan                   we will try our best to deliver your order at store as soon as possible           11:55 AM, 19th Nov                   Fauzan                   Is there anything else I can help you with?            11:56 AM, 19th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:59 AM, 19th Nov                     Curious Horse                    Yes we are           12:02 PM, 19th Nov                   Fauzan                   Is there anything else I can help you with?            12:03 PM, 19th Nov                     Curious Horse                    Yes tell me when will I receive my order please today or tomorrow           12:04 PM, 19th Nov                   Fauzan                   it will be today or tomorrow we do not have the exact time           12:07 PM, 19th Nov                     Curious Horse                    Ok thank you for your assistance           12:10 PM, 19th Nov                     Curious Horse                    how can I rate the previous chat with mr mahdi please           12:11 PM, 19th Nov                   Fauzan                   we are sorry the previous was closed since this chat is  start           12:13 PM, 19th Nov                   Fauzan                   Is there anything else I can help you with?            12:18 PM, 19th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           12:21 PM, 19th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/257496