Subject: Re: delay WWD delivery
From: Seeta Seeta <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 18 Nov 2019 10:27:21 -0700 (MST)

Apoorv please make sure you escalate this case. 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, November 17, 2019 8:43:56 PM 
Subject: delay WWD delivery 

Hi Team, 

Problem Statement: Late WWD delivery 

Order Date : 19 Oct 2019 
Ticket no : 218545 
Order ID : 6448572276 

Customer placed an order for 3 items. However he got 2 items but he did not receive the WWD item #Juniors Driver Rocking Walker. Now customer is asking to cancel and refund. 

Please check and advice. 

Thank you, 
Shivani