Subject: Ticket Assigned - Conversation with Anonymous
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Nov 2019 07:43:16 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anonymous Anonymous                    hi           11:24 AM, 18th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           11:26 AM, 18th Nov                     Anonymous                    i have placed an order, may I know when I can expect to receive it. order#6451271135           11:26 AM, 18th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           11:27 AM, 18th Nov                     Anonymous                    sure i ll wait           11:27 AM, 18th Nov                   Fauzan                   Thank you for holding up            11:29 AM, 18th Nov                   Fauzan                   we would like to inform you that the click and collect order take 4 to 5 working days to be ready for collection           11:29 AM, 18th Nov                     Anonymous                    ok           11:30 AM, 18th Nov                   Fauzan                   and your order is under shipping and it will be ready for collection within 2-3 working days           11:30 AM, 18th Nov                     Anonymous                    but I received the orders within 2/3 days last time           11:31 AM, 18th Nov                     Anonymous                    by wednesday or thursday i can expect to receive it?           11:32 AM, 18th Nov                   Fauzan                   within 2-3 working days           11:33 AM, 18th Nov                     Anonymous                    ok           11:33 AM, 18th Nov                     Anonymous                    thanks           11:33 AM, 18th Nov                     Anonymous                    and i have another query as well           11:33 AM, 18th Nov                     Anonymous                    i see my shukran points are not reflected properly           11:34 AM, 18th Nov                     Anonymous                    and we are not able to register the invoice details as well through shukran app           11:35 AM, 18th Nov                   Fauzan                   Kindly share your registered email id for further assistance.           11:36 AM, 18th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           11:38 AM, 18th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:43 AM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/255441