Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Nov 2019 06:45:53 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    my order no 6449158252  still not updated           10:30 AM, 18th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           10:31 AM, 18th Nov                     User                    please check my order           10:32 AM, 18th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           10:33 AM, 18th Nov                     User                    i received my order 10 days back but still it is showing as not received           10:36 AM, 18th Nov                     User                    i want to return my order but not acceptable in store           10:36 AM, 18th Nov                   Fauzan                   we are really sorry for the inconvenience           10:38 AM, 18th Nov                   Fauzan                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:38 AM, 18th Nov                     User                    how can i return my order? because store does not except           10:39 AM, 18th Nov                   Fauzan                   after the status is updated you can return within 14 days           10:40 AM, 18th Nov                     User                    how many days will it take? iam waiting from last 10 days.           10:41 AM, 18th Nov                   Fauzan                   it will update within 24-48 hours           10:44 AM, 18th Nov                   Fauzan                   Is there anything else I can help you with?            10:45 AM, 18th Nov                     User                    thanks           10:45 AM, 18th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:45 AM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/255354