Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Nov 2019 06:13:04 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           09:47 AM, 18th Nov                     User                    I would like to ask about my last 2 orders           09:47 AM, 18th Nov                   Fauzan                   Hi, Thank you for contacting us.I am Ataullah, How may I help you?           09:48 AM, 18th Nov                     User                    I’m still waiting for my last 2 orders           09:49 AM, 18th Nov                   Fauzan                   please share your order number with us           09:49 AM, 18th Nov                     User                    Where are they and when i am goning to them           09:50 AM, 18th Nov                   Fauzan                   Can you please share your order number           09:51 AM, 18th Nov                     User                    /6451250785           09:52 AM, 18th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           09:52 AM, 18th Nov                     User                    6451597282           09:53 AM, 18th Nov                     User                    Two orders           09:53 AM, 18th Nov                   Fauzan                   Thank you for holding up            09:54 AM, 18th Nov                   Fauzan                   your both order are shipped and it will be will be delivered within 2-3 business days           09:55 AM, 18th Nov                   Fauzan                   Is there anything else I can help you with?            09:55 AM, 18th Nov                     User                    All mu orders? In how many packages?           09:56 AM, 18th Nov                   Fauzan                   for order 6451250785 one package           09:56 AM, 18th Nov                   Fauzan                   and for order 6451597282 two package           09:56 AM, 18th Nov                     User                    Can i have tracking numbers and courtiers name           09:57 AM, 18th Nov                   Fauzan                   for order 6451250785 it will be deliver by shipa with tracking ID S000220437272           09:58 AM, 18th Nov                   Fauzan                   for order 6451597282 also with shipa with tracking ID: S000220425962           09:59 AM, 18th Nov                   Fauzan                   Is there anything else I can help you with?            09:59 AM, 18th Nov                     User                    What about the 3rd package           10:02 AM, 18th Nov                     User                    6451597282 has 2 packages           10:02 AM, 18th Nov                   Fauzan                   we have not yet generate a tracking ID for that and we are sorry for the delay but we will deliver it as soon as possible           10:03 AM, 18th Nov                   Fauzan                   Is there anything else I can help you with?            10:05 AM, 18th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           10:07 AM, 18th Nov                     User                    Yes           10:09 AM, 18th Nov                     User                    Please send the info as soon as possible           10:10 AM, 18th Nov                   Fauzan                   sure will update you on email           10:11 AM, 18th Nov                   Fauzan                   Is there anything else I can help you with?            10:11 AM, 18th Nov                     User                    No thanks           10:11 AM, 18th Nov                   Fauzan                   welcome           10:12 AM, 18th Nov                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           10:12 AM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/255312