Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Nov 2019 12:45:56 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">I'm really not satisfied with this experience at all!!</div>
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<div>On Sat, Nov 16, 2019, 3:26 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Tariq,<br><br>
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<div dir="ltr"><div dir="ltr">Thank you for reaching out to us and apologies for the delay in response.<br><br>We can see that your order #6449887369 has been returned to our warehouse as it was undelivered. The order has since been cancelled and a refund of SAR236.70 has already been processed from our side on 11/12/19. The refund is in progress and may take an additional 2-15 business days as per the banking norms.<br><br>We sincerely apologise for any inconveniences and thank you for all the patience and cooperation. Please reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/231008