Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Nov 2019 05:51:21 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    i am trying to proceed with the payment using my debit card.. why always declined and my payment doesn’t go through?? i try several times           09:37 AM, 15th Nov                     User                    still same problem           09:40 AM, 15th Nov                   Fauzan                   Hi, Thank you for contacting us.I am Ataullah, How may I help you?           09:41 AM, 15th Nov                     User                    hi           09:41 AM, 15th Nov                     User                    i am trying to pay using my debit card but mu payment does not go through, its always declined.. i try it several times           09:43 AM, 15th Nov                   Fauzan                   I would like to assist you:
Please delete the app and reinstall it and try your purchase again.
If the same problem recurs, please provide us with the wrong image, the type of phone and the type of mobile version so that you can be served to the fullest.
Thank you for your cooperation with us.           09:44 AM, 15th Nov                   Fauzan                   Looks like we are not connected. 

Please feel free to reach out to us on 800-1111027).
Thank you for shopping with us.           09:50 AM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/250272