Subject: Repair request for damaged item
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Thu, 14 Nov 2019 05:30:21 -0700 (MST)

Hi, 

With reference to order number 9753336883 and ticket number 237125, customer purchased the product Duchini Hard Case Trolley Bag with Zip Closure on Aug 18, 2019. Customer is complaining that the trolly handle has been damaged and asking to repair it. Please find the attached images of the damaged product provided by customer. 

Kindly look into the issue and resolve it soon. 

Thanks, 
Nitesh