Subject: RE: Homecentre WWD Damaged item received // 8218124627
From: Akshay Berry <[email-masked]>
To: Murugapandian Mani <[email-masked]>, Apoorv Joshi <[email-masked]>, Tejinder Singh <[email-masked]>, Hckdelivery Dept <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sat, 13 Feb 2021 14:34:33 +0000

Hi @Tejinder Singh<mailto:[email-masked]> / Ali,

Please confirm if this done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Murugapandian Mani <[email-masked]>
Sent: Tuesday, January 19, 2021 7:53 AM
To: Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Tejinder Singh <[email-masked]>; Hckdelivery Dept <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: RE: Homecentre WWD Damaged item received // 8218124627

Dear Tejinder/Ali

Pls do  reschedule  to replace the damage parts.

Regards/Mani

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 18, 2021 6:24 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Hckdelivery Dept <[email-masked]<mailto:[email-masked]>>; Murugapandian Mani <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Homecentre WWD Damaged item received // 8218124627

Looping @Hckdelivery Dept<mailto:[email-masked]> @Tejinder Singh<mailto:[email-masked]> @Murugapandian Mani<mailto:[email-masked]> @Karthik Thirumurthy<mailto:[email-masked]>

Could you please assist in this case as the customer is complaining about the damaged item.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 18, 2021 5:01 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Homecentre WWD Damaged item received // 8218124627

External email sender, please take precaution.
Hi Team,

Please assist on the below case. Not receiving response from the concerned teams.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 11:46:00 AM
Subject: Re: Homecentre WWD Damaged item received // 8218124627

Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 30 December, 2020 14:59:23
Subject: Homecentre WWD Damaged item received // 8218124627

Hi Team,

Problem Statesmen: Home center WWD Damaged item received

Order Date :   Nov 27, 2020
Order ID:  8218124627
Tracking ID:  15351338218124627

Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that he  received the item on 12/12/20  but the item which they recieved is damaged, customer also provided us the picture of damaged item.
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Shafeeque

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